FAQ

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customisation.

ALL ITEMS ARE MADE TO FIT A 13 INCH NECK, OR 6 INCH WRIST.

 

 

aLTHOUGH CUSOMISATION IS OFFERED FREE, THE SIZE MUST BE MADE AWARE AT CHECKOUT.  

 

 

shipping policy.

ONCE THE PAYMENT HAS BEEN RECEIVED, PLEASE ALLOW 1 - 2 WORKING DAYS FOR THE ITEM/S TO BE SENT.

 

SHIPPING TIMES AND RATES ARE AS FOLLOWS:

 

UK DELIVERY (1-2 DAYS) = £2.00 

 

international delivery (5 - 7 days) - £8.00

 

RETURNS POLICY.

DUE TO THE SIZE OF ALICELLE, RETURNS AND EXCHANGES CAN NOT BE OFFERED AT THIS TIME.

 

  

ALL ITEMS GO THROUGH QUALITY CONTROL, HOWEVER IN THE CASE AN ITEM ARRIVES FAULTY OR LOST THEN A

REPLACEMENT OR REFUND MAY BE ISSUED.

 

 

PLEASE EMAIL ME IF THERE IS AN ISSUE WITH YOUR ORDER.  

 

 

limited stock.

due to the limit in stock and some peices containing rare materials i can not GUARANTEE that

an item will come back into stock, therefore it is best to buy asap. 

 

occasionally materials may differ depending on the supplier, however all materials will

remain top quality and have minimal visual difference.

 

 

payment.

Answer. 

 

 

discounts.

discounts on items and postage are often offered.

 

 

subscribe to my newsletter to keep up to date with discounts. .

 

BUYING wholesale.

FOR INFORMATION PLEASE EMAIL ME TO DISCUSS QUANTITY AND PRICES.

 

CONTACT.

email is the best way to contact me (alicelle_@outlook.com).

 

 

find other ways to contact me here.

 

IF YOU HAVE ANY QUESTIONS PLEASE EMAIL ME - ALICELLE_@OUTLOOK.COM